Order Processing
- Orders are processed and shipped Monday to Friday (GMT+8).
- Orders placed on weekends, public holidays, or during company closures will be processed on the next business day.
Estimated Delivery
- India: 2–4 business days
- International: 6–22 business days
Delivery timelines begin from the shipping date, not the order date.
Shipping Delays
Delivery times are estimates only. Delays caused by weather, customs clearance, transportation issues, strikes, or other unforeseen circumstances may occur. We are not responsible for delays beyond our control.
Shipping Charges
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Customs, Duties & Taxes
International orders may be subject to import duties, VAT, customs fees, or other local taxes. These charges are not included in the product or shipping price and are the buyer's responsibility. If a shipment is refused or abandoned due to unpaid customs charges, any applicable fees may be deducted from the refund, where permitted.
Shipping Information
Please ensure your shipping details, including your full name and postal/ZIP code, are entered accurately in English to avoid delivery delays.
Order Verification
We reserve the right to refuse, limit, or cancel orders that appear fraudulent, duplicated, or intended for resale or distribution.