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Shipping Policy

Delivery Time Frames: Delivery time frames are approximate only. Unforeseeable extraordinary circumstances such as weather, strikes, lockouts, transportation issues, and customs checks may cause delays in delivery. AMAZINGTHING shall not be liable for such delays in delivery or any resulting losses.

1. Business Hours: Orders are processed and shipped Monday through Friday (GMT+8). Orders placed on Friday night, Saturday, Sunday, major holidays, or during company closures will be fulfilled on the following business day.

2. Duties, Taxes, and Additional Charges: Import duties, taxes, and charges are not included in the product price or shipping fee. Buyers are responsible for these charges. Please consult your country's customs office to determine these costs before purchasing. Carriers will not return packages until these fees are paid. If a package is refused or abandoned at customs, we reserve the right to deduct fees from the refund amount. Please ensure that all details are filled in English, including "Passport Name" and "ZIP/Postal Code."

Some countries impose duties or VAT on shipments from Hong Kong. Buyers are responsible for any additional taxes or fees applied by their government for package delivery.

3. Estimated Delivery Time: The delivery timeframe begins from the ship-out date, not the order placement date. Estimated delivery times are as follows:

  • India: 2-4 business days
  • Other areas: 6-22 business days

While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control. Shipping costs vary by location and desired speed. For a shipping quotation, add items to your cart and enter your shipping address during checkout.

4. Accuracy of Billing and Account Information: We reserve the right to refuse or limit orders and quantities per person, household, or order. This includes orders using the same customer account, credit card, or billing/shipping address. We may contact you if an order is changed or canceled. We may also limit orders we believe are from dealers, resellers, or distributors.